450 NE HWY 99W, McMinnville, OR 97128
503-472-0523
vernassewing@onlinemac.com

Service and Repair

Machine servicing and technical assistance Brad Smith is in our store five days a week to assist you with problems you may have with your machines. He is an expert at helping you achieve the best possible performance from your sewing machine. Brad has been doing sales and service of sewing machines and sergers for over ten years. He is experienced in servicing all brands of home sewing equipment, and is a certified service technician for Viking machines.

Poor stitch quality?

Follow these steps before calling for help.

1. Make sure you are using "good quality" thread. Quite often sewing problems are caused by old or weak thread.

2. Change your needle. If you suddenly start getting a bad stitch, change your needle before you do anything else. Needles do all the work, they get tired! A NEW NEEDLE will do wonders for your stitch quality.

3. Clean your machine. Use the lint brush that came with your machine to remove all lint and dust from the bobbin area. FOLLOW THE INSTRUCTIONS IN YOUR USER MANUAL!

4. Check your bobbin to be sure that the thread wind is smooth and even. There should be no "thread loops."

5. Unthread and rethread the machine. CHECK THE USER'S MANUAL FOR CORRECT THREADING PATH.

6. Adjust the NEEDLE THREAD tension.

a) Start with the number suggested for your machine.
b) Adjust the numbers by small increments.

1) If the thread is floating on the underside of your fabric, go to the higher number.
2) If thread is floating on the top side of your fabric, go to the lower number.

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